Downloading Freeware HelpDesk - CentreDesk for Access 3.2.1
To start your download please choose a mirror below:
Freeware HelpDesk - CentreDesk for Access 3.2.1 Mirror 1
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Quotations (approved or rejected)
Log completion
Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory
To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.
|
| Applications - Business & Finance Related Programs |
» #1 Easy Invoice Program - Free Download 6.00
Easy to setup, and easy to learn program with powerful features. Invoice, Quote, Packing-List, Sales History, Inventory, Customers Pricing, Bar Code Scan, Excel and Quickbook Interface, Product Photo and Customer's Photo, Email Invoice, Network
» infoRouter 7.0
Integrated Electronic Document Management Software system to manage corporate electronic and paper documents.
It includes Workflow, Content & Portal Management, Knowledge Management, Electronic Forms, ISO 9000 Document Control.
» Freeware HelpDesk - CentreDesk for Access 3.2.1
CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.
» Unit Converter Pro 1.0
UNIT CONVERTER PRO (v 1.0) - is an enhanced unit conversion program. This version contains more than 600 units. The program is fully customizable that allows you easily to create any units you want and as many as you want.
» Asgard Employee Scheduling 5.1
Asgard Systems staff and employee scheduling software manages shift schedules, time off, attendance, absence and vacations. It tracks, analyses and automates schedule maintenance. Costly errors are reduced and adjustments are easily made.
» Engineering Power Tools 1.9.8
ENGINEERING POWER TOOLS solves a wide variety of common engineering problems quickly and easily. Over 70 programs and data tables integrated into one easy-to-use package. Categories include Math, HVAC, Mechanical, Electrical, Materials & Structural.
» Estimate 2.02.00
With Estimate, you create a price list. You create a simple estimate by choosing items from your price list. Saved estimates can in turn be chosen as items in later estimates. When prices change, you just update your price list.
» Appointment Book 2.3.1
We are the global leader in providing scheduling software to individuals, small, medium and large organisations.
» Bar Code 3 of 9 3.7
Print bar code 3/9 from Windows using TrueType or PostScript fonts. Includes standard and human readable versions of barcode 3/9 each in six different aspect ratios. VBA functions for Excel and Access, Word label templates, and Bar39 utility program.
» Scheduling Employees 2000 2.8
To schedule mostly part-time employees and print out weekly schedules. Track time and labor costs by the hour and week as you schedule. Knows when the employee is available for work. This program is often used in Restaurants and Retail stores.
|